Paisa Vasool - Satisfaction for realising Earned Value

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Shibin Das

“Paisa Vasool” - a phrase that resonates with everyone who has ever searched for that perfect blend of quality and affordability. It’s the feeling you get when every rupee/cent spent feels like a smart investment, delivering exceptional value in return. From enjoying a sumptuous meal at your favorite restaurant to purchasing products or services, “Paisa Vasool” encapsulates the essence of getting the most bang for your buck.

Picture this: You treat yourself to a mouthwatering meal, and with each bite, you can’t help but smile because every morsel is worth it. That’s the magic of “Paisa Vasool” - that delightful sensation of knowing you’ve made a savvy choice and received more than you bargained for.

Whether you’re running a digital agency or managing a product company, the pursuit of delivering a “Paisa Vasool” experience to your clients is essential for building lasting relationships and fostering satisfaction.

Regardless of your pricing model - be it Cost-Plus1 or Value-Based2 - the goal remains the same: to ensure that every interaction leaves your clients feeling fulfilled and valued.

In a Cost-Plus pricing model, where you add a markup to cover your expenses, customer satisfaction hinges on the perceived value they receive in exchange for their investment. If the value falls short of expectations, dissatisfaction can arise, prompting clients to seek alternatives.

Conversely, in a Value-Based pricing model, charging a premium solely based on importance to the client can come across as greedy. However, by aligning pricing with the value delivered, you can create win-win scenarios where clients feel they are getting their money’s worth while recognizing the value you provide.

For digital agencies, adopting a Value-Based pricing approach offers ample opportunities to deliver “Paisa Vasool” experiences to clients. Take, for instance, building a website for a non-profit organization (NGO) where the “Donation” form is crucial. Instead of charging standard rates for individual features like the homepage, donation form, and landing pages, focus on enhancing the donation form’s user experience and performance. By prioritizing investments where they matter most to the client’s business, you can exceed expectations while delivering additional services at nominal rates.

In essence, “Paisa Vasool” isn’t just a concept - it’s a commitment to delivering exceptional value and ensuring that every client interaction leaves them feeling satisfied, appreciated, and eager to return for more.

Footnotes


  1. Cost-plus pricing on wikipedia ↩︎

  2. Value-based pricing on wikipedia ↩︎

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Shibin Das

Created by Shibin Das

Drupal Developer. Spice Dealer. Prying on Information Architecture nowadays.

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